|Posted by RCI fans on August 21, 2013 at 8:45 AM||comments (0)|
Celebrity Cruises has cancelled Celebrity Millennium's remaining Alaska cruise season after the ship faced mechanical failures last week leaving it stranded in Seward and Ketchikan.
Image: Michel Verdure
"A mechanical issue has made it necessary to perform unscheduled repairs on Celebrity Millennium," commented Royal Caribbean Cruises Ltd, spokeswoman, Cynthia Martinez, "as a result, we have informed guests that they we have had to cancel the following sailings: August 23rd, August 30th, September 6th and September 13th."
Passengers will receive a refund and a future cruise credit.
The ship is due to return to sevice for its 22nd September sailing, where it will embark on a 15-night Panama Canal cruise from San Diego, California to Fort Lauderdale, Florida.
At this time, it is unclear where Celebrity Millennium will undergo repair. The local Coast Guard has ordered the vessel to remain in Ketchikan, until the problem has been fixed.
|Posted by RCI fans on August 13, 2013 at 4:35 PM||comments (0)|
Passengers on board Celebrity Millenium finally left the port of Seward, Alaska yesterday after being stuck since Friday.
Image: Michel Verdure
The Celebrity Cruises vessel was delayed after a propulsion motor encountered an electrical problem. This issue, left the cruise ship unable to move and had to wait for parts to be shipped from France.
The Celebrity Millennium will now sail direct to Vancouver, Canada missing out stops in Juneau, Skagway and Ketchikan as originally scheduled.
Celebrity Cruises explained that guests could use the ship as a 'floating hotel'. Many passengers booked shore excursions to visit the area including trips to nearby glaciers. The cruise line also flew in additional entertainers.
Guests could choose to remain on board or fly home. Those who stayed on board recieved a full refund and a 100% credit towards a future cruise. Those who decided to fly back home, recieved a refund and 50% future cruise credit.
The ship is due into Vancouver on Friday.
|Posted by RCI fans on August 10, 2013 at 9:05 AM||comments (0)|
Celebrity Millennium is reportedly stuck in Seward, Alaska, after one of its propulsion motors suffered an electrical problem.
The incident will not be fixed for a further 4 days, due to parts having to be shipped from France. The ship was supposed to begin a 7-night Alaska cruise on August 9, however Celebrity Millennium will not depart until Tuesday, August 13, after repairs are made, at which time it will sail directly to Vancouver and skip all port calls.
Image: Michel Verdure
The engine problems delayed the arrival of the ship into port by four hours, reported the Seward City News, causing debarking travelers to scramble to make alternate arrangements for onward travel.
Celebrity Cruises wrote a statement on the Cruise Critic website reading "We are offering guests boarding Celebrity Millennium today a variety of options for compensation and/or assistance with alternate travel arrangements. One option is for guests to stay onboard during the repair and enjoy all the onboard experiences they have come to expect from a Celebrity Cruises vacation. For those guests that wish to do so, our staff will do everything they can to make the time onboard as pleasurable as possible."
Updates and additional information for travel agents or others with contacts sailing on the August 9 cruise can call 1.888.829.4050. Those calling from outside the U.S. can call 1.305.539.6000 ext. 48155.
|Posted by RCI fans on August 29, 2012 at 6:30 AM||comments (0)|
The Alaskan Coast Guard says one of its helicopters has helped in the medical evacuation of an ill 72-year-old cruise ship passenger sailing on board Radiance of the Seas.
The male passenger reportedly was suffering symptoms of cardiac distress on Tuesday.
The agency says the crew of Radiance of the Seas transported the man and his wife to shore in a small boat from where the ship was anchored about 35 miles southwest of Juneau, Alaska. A Coast Guard helicopter picked them up in Hoonah and flew them to Juneau.
From Juneau, Petty Officer 1st Class Sara Francis says they boarded an Airlift Northwest jet and were flown to Seattle for further care.
The man was not identified. No further information on his condition was available.
|Posted by RCI fans on July 17, 2012 at 5:15 PM||comments (0)|
A Royal Caribbean passenger traveling aboard Rhapsody of the Seas died while kayaking on Mendenhall Lake in Juneau, Alaska.
Michael Ray Fullerton, a 62-year-old man from Texas died late Sunday afternoon when his kayak overturned. He was part of a group of kayakers who rented kayaks to tour the lake, which at the foot of Mendenhall Glacier.
Tongass National Forest Supervisor Forrest Cole said Fullerton apparently became fatigued and was unable to paddle.
“The group tied their kayaks together and it’s still unclear to us at this point how the kayaks overturned,” Cole said.
Others in the group also overturned, although they survived and were treated for hypothermia.
The equipment for the excursion was provided by Alaska Boat and Kayak in Auke Bay. The group was not part of a guided trip but they were given a safety briefing before they loaded their kayaks and gear.
“They get questioned about how much paddle experience they’ve had, and then they get a thorough safety briefing that talks about self-rescue, using the bilge pump, paddle float, wearing the PFD and spray skirt, and how to work together and paddle as a group,” owner Sean Janes said.
Forest Service Supervisor Cole said the agency continues to investigate the accident.
|Posted by RCI fans on March 14, 2012 at 2:05 PM||comments (0)|
Royal Caribbean has now unveiled its summer 2013 cruise itineraries for Alaska. The Rhapsody of the Seas will be one of the ships offering trips to Alaska for that season along with Radiance of the Seas.
From May 17 through Aug. 30, 2013, Radiance of the Seas will offer alternate seven night north and southbound cruises between Vancouver, Canada and Seward, Alaska. Alaskan ports of call include Ketchikan, Icy Strait Point, Juneau and Skagway. Additionally, guests will cruise the Inside Passage as well as get an up-close view of Hubbard Glacier.
Rhapsody of the Seas will also sail every Friday on a seven-night, round-trip Alaska cruises from Seattle, stopping at Juneau and Skagway, Alaska, and Victoria, British Columbia. Passengers will also visit through Alaska’s Inside Passage, as well as venture up Tracy Arm Fjord to see Sawyer Glacier.
In addition to just cruises, Royal Caribbean Alaska Cruisetours combine a Radiance of the Seas’ sailing with a pre- or post-cruise land tour that totals to a 10- to 13-night land and sea adventure that ranges as far north as Fairbanks. For the land tour portion, guests are escorted by a Royal Caribbean Tour Director. Royal Caribbean Cruisetours include premium hotel accommodations, motorcoach transportation and admission into select attractions. Almost all 2013 Alaska Cruisetours also include a leg aboard the Wilderness Express.