|Posted by RCI fans on January 1, 2014 at 11:55 AM||comments (1)|
As a result of guests feedback and Royal Caribbean wanting to offer guests "greater convenience" Royal Caribbean has waivered there $25 fee for unreturned towels.
From today, January 1st 2014, there will be no fee for unreturned towels. Previously, you could rent towels from the pool deck but would be charged $25 per towel if you did not return it before the end of your cruise.
Royal Caribbean released a statement about their decision. "We think this policy adjustment will offer guests greater convenience and help them enjoy their Royal Caribbean vacation even more. We’re constantly evaluating our policies and implementing feedback. This is just one of many ongoing changes and improvements we’ve made to ensure Royal Caribbean International is giving guests the Royal Advantage - the most innovative cruise ships, exciting itineraries to popular destinations, and world-renowned friendly and engaging Gold Anchor Service."
|Posted by RCI fans on October 10, 2013 at 12:45 PM||comments (0)|
Royal Caribbean has announced that they will now award solo passengers 2 Crown and Anchor points for every night they spend n board.
The change is being made due to the fact that solo passengers have to theoretically pay double the normal rate to cruise on their own, so the number of Crown and Anchor points should reflect this.
The change will take effect immediately. In addition, any solo passengers that book a suite will recieve three points per night.
This is the first major change in the Crown and Anchor membership program, since January 2011, when Royal Caribbean overhauled the entire program from a point-per-cruise basis to the current point-per-night basis.
|Posted by RCI fans on September 5, 2013 at 5:25 AM||comments (0)|
Royal Caribbean is the latest cruise line to enforce a new policy banning guests to smoke on their balconies.
The policy which will come into operation on January 1st 2014, follows a recent surge of cruise lines, such as Disney, Cunard and P&O, changing their attitudes about guests smoking on their balcony.
Royal Caribbean will ban smoking on all balconies across their fleet explaining the policy change was "to provide a comfortable cruise for everyone."
Any guest found violating the new ban will be subject to a $250 cleaning fee applied to their SeaPass account.
Smoking on board is also banned in all public areas except for Casino Royale. Royal Caribbean says "Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas of the starboard side of all ships, with the exception of Oasis class ships, that will allow smoking on the port side of the ships."
|Posted by RCI fans on February 21, 2013 at 11:35 AM||comments (0)|
Royal Caribbean has announced that as of March 1, 2013, all passengers will be charged an automatic daily gratuity for the crew members in the dining room and housekeeping team.
Royal Caribbean will add an automatic daily gratuity of $12.00 USD ($14.25 USD for Suite guests) to the onboard account of each guest to be shared by Dining Services Staff, Stateroom Attendants and Other Housekeeping Services Personnel. The new gratuity system replaces the previously optional gratuity guidelines and the distinct gratuity envelopes.
Passengers who have already prepaid their gratuities for their upcoming cruise will not be affected by the change.
The move by Royal Caribbean now mirrors what rival cruise lines Carnival , Princess, Cunard, Holland America and Norwegian have already instituted.
|Posted by RCI fans on January 25, 2012 at 1:05 PM||comments (0)|
In response to the Costa Concordia disaster, Royal Caribbean Cruise Ltd. has directed all ships to hold passenger muster drills on the day of departure.
RCCL's U.S. brands are Royal Caribbean International, Celebrity and Azamara Club Cruises.
Typically, all RCCL vessels hold muster drills 30 to 60 minutes prior to departure on the day of embarkation or turnaround, the company said.
“On rare occasions, primarily due to very late departure times, the drill is held the following morning,” said an RCCL spokesman.
RCCL is the first cruise company to directly address evacuation drills since the Concordia accident, which occurred before about 700 passengers could attend a muster drill.
Those passengers embarked the ship in Civitavecchia, Italy, about four hours before the crash near the Tuscan island of Giglio.
|Posted by RCI fans on January 4, 2012 at 4:50 PM||comments (0)|
Royal Caribbean has come to a conclusion not to offer its all-you-can-drink alcohol packages that are currently offered onboard Independence of the Seas when she arrives in Florida for her seasonal deployment.
In November 2012, Independence of the Seas will sail out of Fort Lauderdale, Florida for the fall and winter Caribbean sailings. While scheduled in the United States, the alcohol beverage packages will not be offered onboard. Royal Caribbean will continue to offer them when Independence is based back in Southampton after that period. They will also offer them on the transatlantic repositioning cruise from Southampton to Fort Lauderdale.
Royal Caribbean spokesman Harrison Liu discussed the decision, "As Royal Caribbean International is a global cruise brand, our ships' offerings are tailored to the markets from where they draw their guests. Independence of the Seas [from] Southampton was primarily a British product. When the ship sails in the Caribbean, the onboard offering will be adjusted to cater to a more North American and international clientele, as well as reflect the cultural norms here. The drinks package will not be expanded to additional ships yet."
The all you can drink packages start at $29 per day and are available on Independence of the Seas, Grandeur of the Seas and Legend of the Seas. All three of these ships are based outside of the United States.